Effective Date: june 27, 2024

GlowMark (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.glowmark.ca (the “Site”) and use our fabric label design application (“App”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use the App.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site and through the App includes:

Personal Data

  • Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register on the Site or use the App.

Uploaded Images and Designs

  • Images and designs that you upload to the App for creating custom fabric labels. These images and designs are protected and will not be used for purposes other than those agreed upon by you.

Derivative Data

  • Information our servers automatically collect when you access the Site or App, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site or App.

2. Use of Your Information

We may use the information we collect about you to:

  • Provide, operate, and maintain the Site and App.
  • Improve, personalize, and expand the Site and App.
  • Understand and analyze how you use the Site and App.
  • Develop new products, services, features, and functionality.
  • Process your transactions and manage your orders.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site and App, and for marketing and promotional purposes.
  • Send you emails.
  • Find and prevent fraud.
  • Log files to detect bugs and other issues.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

  • If we believe the release of information about you is necessary to respond to legal processes, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Business Transfers

  • We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Service Providers

  • We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. This may include sharing your information with shipping providers for the purposes of fulfilling your orders.

Affiliates

  • We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Other Third Parties

  • We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

4. Protection of Uploaded Images and Designs

Images and designs that you upload to the App are protected and will not be used for purposes other than those you have agreed to. We are committed to ensuring that your uploaded content is used solely for creating your custom fabric labels and is not shared with other parties for any unrelated purposes.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you become aware of any data we have collected from children under age 13, please contact us at support@glowmark.ca

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

support@glowmark.ca